.FAQs. ::Q: Where are you located?
Valenzuela City
Q: Are the items made to order?
Yes unless stated otherwise, then we follow a first-to-pay basis.
Q: What material is used?
A mix of cotton and milk fibers (milk cotton), acrylic, and cotton for our products, varying in thickness.
Q: When can I order?
Slots are limited every month. Please send a message or check my latest post for updates.
Q: When will you start making my order?
Once the 50% non-refundable downpayment is settled.
Q: What is your mode of payment?
GCash, Maya, BPI, and Seabank
Q: What is your mode of delivery?
GGX, Flash, Jnt, and Shopee
Q: Is same-day delivery possible?
Yes.

.Terms & Conditions. ::
—#orenjiicomms
🍊 Lead time
About 1-4 weeks, depending on its difficulty, size (if applicable), quantity, and position on the order list. Rest assured that I am trying to crochet as fast as I can.
🍊 Downpayment
A 50% non-refundable downpayment is required upon confirmation of the order. However, if items are already made, a downpayment is not required.
🍊 Delays
Expect delays as products/items are 100% handmade. If you can't handle delays, handmade products are not for you.
🍊 Cancellation of Orders
Strictly NO cancellation, refund, return, or exchange of orders. Returns/Refunds are allowed only if the seller is the one who made a mistake.
🍊 No unboxing video = no refund
The buyer should send the whole unedited unboxing video if requesting a refund unless I am the one who made a mistake.
🍊 Shipment
I will not be held liable for any delays, defects, and lost/damaged parcels that are made during shipping.
🍊 Strictly NO rush orders

.Fees. ::Cancellation Fee - 50% of your total order
Rush Order Fee - 25% of the total amount to be paid